Shipping and Terms

Shipping Information

Morgan Strickland Decorative Arts has nearly 20 years experience in shipping goods worldwide. Smaller items will be packed free of charge and will be sent by Federal Express or another signed for express service. Larger items, furniture and fittings may incur extra packing charges and may need to be handled by a professional shipping company. In this case we will be pleased to obtain competitive quotes. All items will be immediately despatched upon receipt of cleared funds. All duties and import taxes will be the responsibility of the purchaser.

Refunds

Unhappy with your purchases?

We understand it is difficult buying items that you have not handled. We want our customers to be completely satisfied with their purchases and are happy to provide detailed images and condition reports on request. Please take advantage of this before purchasing. We are sure that this will help you make your decision.

Should you be dissatisfied in any way please contact us immediately upon receipt of the item. We will work with you to resolve all issues. However you can cancel your purchase for any reason PROVIDED you do so within 14 (fourteen) days of receipt of the item. Cancellation must be done in writing by email to info@morganstrickland.com stating that you are cancelling your purchase.

The item must be safely returned to us within 14 (fourteen) days of the day on which you told us that you were cancelling the purchase. You must use signed for insured priority mail unless we ask you to use another method of delivery to return the item and it must be returned to the following address:- Gavin Morgan, 35 Hannay Lane, London, N8 9QQ

You will be deemed to have received the item on the day that the item is signed for irrespective of who actually signs for it if sent by signed for mail/post or on the actual day of delivery if sent by courier/shipper.

The return of the item is at your risk and therefore it is essential that you not only package the item properly to protect it but also insure it to the value of the purchase price: if the item is lost or damaged in the return transit we will be unable to refund your purchase price but you should be able call upon your carrier’s insurance. If you do not insure the item and it is lost or damaged, we will be unable to make any refund to you.

We will refund the purchase price of the item within 14 (fourteen) days of the day on which we receive the item provided it is received in its original condition. We will also refund any additional delivery costs you have paid for us to send the items to you but we will not refund the cost of returning the item to us.

Regrettably we will not be able to accept a return and will not make any refund where:-

  • You do not cancel within 14 days of your receipt of the item;
  • You do not return the item within 14 days of cancelling the purchase
  • Cancellation is not done in the way set out above;
  • The item is not received by us;
  • The item is received but it is not in the condition that it was sent to you.

The item was personalised/customised for you

Payment Terms

All items may be purchased by the following methods:
UK drawn Sterling cheque, Sterling Money Order, wire transfer, Visa and Mastercard:

All funds will be cleared before items are shipped.

All prices quoted will include packing, but exclude shipping and insurance.

If cleared funds are not received within 7 days Morgan Strickland Decorative Arts retains the right to cancel all transactions.

Descriptions and Attributions

All items are described to the best of our knowledge according to current expert opinion and generally perceived opinion at the time of publishing. We draw upon a vast reference library combined with over 60 years experience. Research is ever continuous in this field and attributions can change with new discoveries. All stated dimensions are approximate

Company Details

Company Name: Morgan Strickland Decorative Arts Ltd
Registered Address: 123 Cross Lane East, Gravesend, Kent, DA12 5HA
Company Registration no; 6431833
VAT Registration number: 932 6925 07
Proprietors: Gavin Morgan and Gary Strickland